Privacy Policy — Johns Manville

Last Updated: March 15, 2026

Johns Manville Corporation ("Johns Manville," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or submit inquiries through our Site.

1. Information We Collect

1.1 Information You Provide Directly

When you submit an inquiry form, request a quote, or contact us through the Site, we collect:

• Name and job title
• Company name and type
• Business email address and phone number
• Project description and product interests
• Geographic location (state/country)

1.2 Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and usage patterns, including IP address, browser type and version, pages visited, time spent on pages, referring URLs, and general geographic location (city/country level).

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve Site functionality, analyze usage patterns, and support our marketing activities. You may control cookie settings through your browser preferences. Disabling cookies may affect certain Site features.

2. How We Use Your Information

We use collected information to:

• Respond to your product inquiries and quote requests
• Connect you with regional sales representatives and certified contractors
• Send relevant product updates, technical bulletins, and industry information (with your consent)
• Improve our website content, product documentation, and user experience
• Analyze usage trends for internal business planning
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing

Johns Manville does not sell your personal information to third parties. We may share your information with:

• Johns Manville Regional Sales Representatives: To respond to your geographic inquiries and connect you with local support
• JM-Certified Contractors: When you specifically request a contractor referral (with your consent)
• Service Providers: Third-party vendors who assist with website operations, CRM systems, and email communications, under confidentiality agreements
• Legal Compliance: When required by law, court order, or to protect Johns Manville's legal rights

4. Data Retention

We retain your contact and inquiry information for up to 3 years from the date of last interaction, or as required by applicable law or legitimate business purposes. You may request deletion of your data at any time by contacting us.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, contact our Privacy Team at [email protected].

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for CCPA-specific requests.

6. Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Site is intended for business and professional audiences. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last Updated" date. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.

9. Contact Us

For privacy-related questions, requests, or complaints:

Johns Manville Corporation
Privacy Team
717 17th Street
Denver, CO 80202
Email: [email protected]